Refund and Cancellation Policy

Return Policy

We offer a 7-day return policy for products purchased from Replug. Here are the details:

– The product must be in its original packaging and in unused condition.
– The product must be returned within 7 days of delivery.
– Return shipping costs will be borne by the customer.
– Refunds will be processed only after inspecting the product to ensure it’s complete with all accessories and packaging.

Refund Policy

Here are the details of our refund policy:

– Refunds will be issued to the original payment method.

– Refunds will be processed within 24H To 48H of receiving the returned product.

– In case of transportation-related damages, the product will be treated as “out of warranty” and repairs will be done on a paid basis.

Cancellation Policy

We understand that sometimes you may need to cancel your order. Here are the details of our cancellation policy:

– Cancellation requests will not be entertained if the orders have already been shipped.

– No cancellations are entertained for products obtained on special occasions or under the Same Day Delivery category

Important Notes

– Please create an unboxing video while opening the package to ensure smooth processing of any complaints and fair settlement.

– For any queries related to our policies, please contact our customer service team at +91 872288733 (10:30AM To 6:30PM) or email us at support@replug.in